Are you great at customer service? Are you an excellent communicator with sales experience? Are you an organised person who pays attention to detail? Then this job is for you The role is within a job share arrangement with another assistant and it offers approximately 12 hours per week. You will need to be able to work Friday 9-12 and 3-7pm and Saturday 8am -12pm.
About us
Campbelltown Chiropractic Centre in Bradbury provides personalised, protected, and trusted chiropractic care for everyone. With over 25 years' experience improving the health of infants, children, adults, and the elderly, our specialised chiropractic care will help correct any imbalances in your neck or back. It can also relieve headaches and improve posture, among a range of other benefits. Our values are in providing quality evidence-based care, education and honest communication. We put our clients first in order to create happier and healthier lives for each and every one. Our goal is to help people to reinvigorate their health, to relieve pain and to do it all naturally without invasive surgery or drugs. We believe in long-term health goals, in applying tried and tested Chiropractic techniques alongside something we believe to be really important and that is, really listening to our patients.
Qualifications & experience
Experience is preferred in customer service and sales, answering phones, booking appointments, billing and payment, Hicaps, Medicare. Experience in social media advertising. The role may suit mature adults or school leavers. Must be a quick learner and able to start immediately.
Tasks & responsibilities
- Answer and manage telephone & register new patients and schedule patient bookings via Prcsuite - Practice Management System.
- Manage reception area and waiting room whilst controlling patient flow & issue patient accounts - Credit card, EFTPOS, cash payments, private health claims and Medicare rebates.
- Accurately maintain physical and digital patient files.
- Complete patient follow up calls.
- Organise and produce marketing materials for social media and email.
- Incidental cleaning and inhouse laundry duties
Benefits
- The successful candidate will have the added benefit of chiropractic care and associated products and services offered at Campbelltown Chiropractic Centre at a reduced rate for themselves and immediate family members.