The Customer Service Representative role involves providing exceptional support to clients, resolving their inquiries and issues promptly and professionally. Strong communication skills and the ability to navigate multiple computer systems are essential for this position.
Key Responsibilities:
* Responding to client inquiries via phone, email or chat
* Resolving client issues in a timely and professional manner
Required Skills and Qualifications:
* High school diploma or equivalent required
* Prior customer service experience is beneficial but not mandatory
Benefits:
* Flexible work arrangements, including part-time and split shifts
* Remote work opportunities available under certain conditions
* Training takes place at the company's Gold Coast office
What We Offer:
Health insurance discounts and a staff discount platform are included as part of our benefits package.