The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World's 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia's Best Hotels 2025, reflects the dedication of our passionate team.
Our mission statement is not just a statement; it's a commitment to delivering Australia's best hotel experience. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide a genuine and welcoming experience, building an authentic relationship with our guests to ensure they wouldn't consider staying anywhere else whenever they next return to Brisbane. We want to hear from you if you share our passion for exceptional hospitality.
THE POSITION
We seek a driven and motivated full-time Porter to join our Front Office team. You are the face of The Calile, and your presence and professionalism make you stand out from the crowd. You will be an enthusiastic, proactive, and driven team player, committed to ensuring our guests have an exemplary experience and delighting in assisting them in any way you can.
RESPONSIBILITIES
* Initiating contact with guests entering and departing the hotel.
* Ensuring the driveway and entrance to the hotel is kept clean and tidy, always in a presentable state.
* Accommodating guest requests quickly and efficiently.
* You have expert knowledge of Brisbane and James Street Precinct.
* Performing valet parking duties as directed.
* Assisting guests with special requests, general information, transportation, event tickets, restaurant, airline reservations and any other reasonable requests as they arise.
QUALIFICATIONS
You must have a current and valid open Australian driver's license, be able to drive manual and automatic vehicles and be available to work a rotating 7‑day roster with a mix of early and late shifts.
BENEFITS
* Birthday leave, life leave, extended maternity leave benefits
* Unlimited barista coffee while on duty
* Uniform provided
* TFE discounts on accommodation and food & beverage, both domestic and international, and partner organisations such as Medibank Private
* Discounted parking
* Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
As a Calile team member, you'll become part of a close-knit community operating one of Brisbane's busiest hotels. We aim to meet our customers' needs with honesty, integrity, and care. The Calile Hotel was developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning, and career guidance because we know it makes our hotels better places to stay and work.
A Glimpse of The Calile:
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