About Auxus
Auxus is supported by over 36 years of property industry service experience as a member of the Glad Group.
The Auxus team hold an unrivalled expertise of the total customer experience and work in partnership with tenants and building owners to deliver service excellence at every step of the journey.
At Auxus, we take pride in Creating Lasting Impressions Every Day, delivering excellence in customer service. Our clients know everything is taken care of, effortlessly and with care.
Summary:
We are looking for a polished, personable and service-driven professional to join our Auxus team as a part-time Concierge, representing Auxus within a prestigious commercial office environment in Canberra.
Primary Purpose of Role:
The Concierge is the face of a premium commercial office building, the first person tenants, visitors and contractors encounter, and the lasting impression they carry with them. You will be responsible for delivering a seamless, high-quality workplace experience that reflects the standard of the environment you represent.
This role suits someone who thrives in a corporate setting, takes pride in their presentation and communication, and genuinely enjoys creating meaningful connections with the people around them.
Snapshot of your day:
* Welcoming tenants, visitors and contractors with a warm and professional approach, and always ensuring correct building access
* Managing the front desk — handling phone and email enquiries efficiently and with care
* Coordinating meeting room bookings, setups and catering requests on behalf of tenants
* Maintaining an immaculate reception and lobby presentation throughout your shift
* Providing knowledgeable assistance with building information, local area recommendations and wayfinding
* Supporting mail management, visitor passes and general concierge administration
* Building genuine relationships with regular tenants and visitors to deliver a personalised experience
* Collaborating with building management and your Auxus team to ensure smooth daily operations
About you:
* Prior experience in a concierge, reception or front-of-house role within a corporate, commercial or premium hospitality environment
* Impeccably presented with confident, professional communication skills, both verbal and written
* Warm and personable, someone who genuinely enjoys engaging with people and creating a positive first impression
* Highly organised with strong attention to detail and the ability to manage competing priorities calmly
* Intermediate Microsoft Office proficiency
* Discreet and professional when dealing with confidential or sensitive matters
* A genuine passion for service excellence and delivering experiences that stand out
Why join Auxus?
Auxus is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity, and we seek to increase and maintain representation of all people across our workforce. We aim to make employment with Auxus accessible for all people, including targeted programs for Aboriginal and Torres Strait Islanders.
As an employee of Auxus, you will be supported by:
* Ongoing training and development
* Career progression opportunities
* Exclusive employee rewards and recognition program
* Employee Assistance Program
* Supportive work environment
To be eligible for this role, you will need to have full working rights in Australia and a valid police check. A first aid certificate is preferable.
If you are interested in becoming a part of the Auxus team and meet the above criteria, please apply by submitting your resume.