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Support worker

Mandurah
Ruah
Support Worker
Posted: 15 April
Offer description

Support Worker - Mental Health and Wellness

About Ruah

Ruah is a leading values-driven employer in Western Australia's community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA's biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

Ruah has an exciting opportunity for a Support Worker to work in our Stronger Ground South team, primarily located in the Mandurah and Peel Region.

As a Support Worker, you will provide psychosocial support to people living with mental illnesses. The successful candidate will work in a trauma informed way to liaise with Support Coordinators and provide capacity building support as determined by the client's recovery goals. The focus of work is to support clients to reconnect with community and improve their mental health and wellbeing and overall quality of life. The successful applicants will have experience in working with clients in a family inclusive way, working in a team environment, and liaising with mental health professionals, housing providers and other appropriate services to support the client's recovery journey.

This is a permanent full time role, working 38 hours per week Monday to Friday between the hours of 8am - 5pm. The role requires travelling to meet clients in various locations across the Perth Metropolitan Area, although most travel will be in the Peel region.

What we're looking for

The successful applicants will be required to meet the following criteria:

* Experience in a similar role assisting clients with mental health and wellness.
* Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.
* Ability to work independently and contribute to the functioning of the team.
* Ability to model positive behaviours, emotional maturity, coping skills and resilience.
* Good interpersonal and effective communication skills.
* Understanding of basic computer skills including Microsoft Office and client reporting system.
* Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
* Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

Completion of or progress towards a relevant qualification (Certificate II/III), and or lived experience is desirable, but not essential.

What do we offer?

* A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $68,549.
* 5 weeks annual leave+ 17.5% annual leave loading.
* 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months' service).
* Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
* Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
* Incredibly valuable Salary Packaging (to extend your take home pay) with:
* up to $15,900 core packaging
* an additional $2,650 in meal entertainment packaging
* benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
* Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents

* Current drivers' license
* National Police Clearance Certificate
* International Police Clearance Certificate, if applicable
* WA Working with Children Check
* First Aid Certificate

How to apply

We'd love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Wednesday 22 April 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Leonie Evans, Team Lead - Mental Health and Wellness, at leonie.evans@ruah.org.au.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs!

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

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