Country Care Group (CCG) is seeking a motivated and dynamic individual to join our team as a Store Manager in our Echuca store.
Established in 1997, Country Care Group (CCG) is an Australian family owned and operated medium sized enterprise with over 740 staff throughout a wide variety of operations across Australia. With over 130 CCG member stores, we are a leading national supplier of a vast range of medical and in‐home aids to assist people living with disability, mobility impairments and the aged. CCG manages national contracts for the supply to state and federal government health services schemes, hospitals, aged and residential care facilities.
As the Store Manager, you will inspire and support your team to deliver exceptional customer service, while ensuring the store runs efficiently and smoothly. Your leadership will help create a positive, welcoming environment where both customers and team members feel valued.
Success in this role relies on the candidate having a sound understanding of operational needs such as staffing, inventory, sales, budgets and increasing market share along with strong computer skills.
A National police and NDIS Workers Screening clearance is required for this role.
Day to Day of the Role
· Champion the company's values and foster a culture of respect, collaboration, and positive engagement with customers, stakeholders, and team members
· Set clear expectations, Inspire, coach, and motivate the team to consistently deliver outstanding customer service and achieve sales objectives
· Provide expert product knowledge and advice to customers, promoting sales in alignment with company KPIs
· Develop a strong understanding of key customer needs and lead a team to create a client focused culture
· Co‐ordinate deliveries and job tasks for staff ensuring adequate workloads are completed
· Manage the operational budget
· Effectively develop and maintain excellent relationships with key stakeholders including Occupational Therapists, Clients, Healthcare facilities to achieve business growth
Your application will include the following questions:
* Do you have experience working in the disability services sector?
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a store manager?
* How many years of retail management experience do you have?
* Do you have a current Police Check (National Police Certificate) for employment?
* Do you have experience working towards targets and KPIs?
* Do you have customer service experience?
* What's your expected annual base salary?
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