OverviewAirport Services Agent based in Canberra, Australia.
Ref #221056.
Location: Australia - Canberra.
Job family: Cargo & Airport Operations.
Closing date: 01-Oct-2025.About The RoleWe are recruiting for an Airport Services Agent based in Canberra, Australia.
In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways.
You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.Role AccountabilitiesDelivering the highest level of Customer Service at all customer touch pointsConstant liaison with Check-in, Boarding Gate, Ramp, Cargo, LoungeSupervising service partners' activities for the smooth acceptance of passengersDirecting arriving/departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etcChecking entry requirements (visas, residence permits) are metCoordinating with Cargo, Fueling company, Baggage Make-up Area, aircraft loading team, catering suppliers for a smooth turnaroundHandling of company mailPerforming pre- and post-flight administration dutiesHandling baggage claimsEnsuring compliance with QR Safety and Security requirementsOn Time PerformanceBe part of an extraordinary storyYour skills.
Your imagination.
Your ambition.
Here, there are no boundaries to your potential and the impact you can make.
You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come.
To us, impossible is only a challenge.
Join us as we dare to achieve what's never been done before.
Together, everything is possible.QualificationsTo be successful in this role you will need:High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environmentKnowledge of airport functions including passenger and baggage handling, Weight and Balance, and Dangerous Goods Regulations is requiredAbility to work shifts, including weekends, is essentialYou must also have the right to live and work in Australia to be considered for this roleAbout Qatar Airways GroupOur story started with four aircraft.
Today, we deliver excellence across 12 different businesses coming together as one.
We've grown fast, broken records and set trends that others follow.
We don't slow down by the fear of failure.
Instead, we dare to achieve what's never been done before.
So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.
A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.?
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