Education & Quality Manager – Residential Aged Care | Ballarat, VIC
An exciting opportunity is available for an experiencedEducation and Quality Manager to join a leading aged care provider.
This role places you at the heart of a 140-bed residential care home, where your leadership and commitment to excellence will directly impact residents, families, and staff.
About the Role
The Quality & Education Manager plays a key leadership role in driving continuous improvement, mentoring clinical teams, and fostering a high-performance culture that supports quality aged care delivery.
Key Responsibilities:
* Provide leadership, coaching, and support in clinical best practice and compliance
* Guide team members on aged care quality standards and scope of practice
* Maintain and action the Care Home's Plan for Continuous Improvement (PCI)
* Manage and submit data for the National Quality Indicator Program (NQIP)
* Oversee monthly care audits and ensure corrective actions are implemented
* Support excellence in resident care through assessment, planning, and evaluation
* Ensure all documentation meets policy, legislative, and privacy standards
What You'll Bring:
* Bachelor of Nursing and current AHPRA registration (essential)
* Experience in quality improvement, staff development, and training delivery
* Strong interpersonal, leadership, and communication skills
* Proven ability to identify and address non-compliance in staff practices
* Knowledge of Aged Care Quality Standards and accreditation processes
* Cert IV in Training & Assessment and/or postgrad qualification in Aged Care (desirable but not essential)
Benefits Include:
* Comprehensive induction and mentoring program
* Competitive remuneration $130-140k Base + super and additional benefits
* Ongoing professional development and leadership training
* Supportive leadership team with a focus on excellence and wellbeing
* Recognition programs that celebrate your impact
* Access to employee wellbeing initiatives
If you're a passionate leader ready to shape the future of aged care education and quality in a warm, community-focused environment, this role in Ballarat could be your next career move.
Apply now or contact Seb directly on