£14.30 per hour includes night shift premium Address: Tamworth Services, M42 Junction 10, Tamworth, Staffordshire, B77 5PS Join our team at Costa Coffee! We are looking for enthusiastic individuals to work at our location, serving coffee, tea, and specialty beverages while delivering exceptional customer service. No prior experience in hospitality or retail is necessary; we will provide training. What we offer: Up to £440 annual bonus scheme Up to 60% colleague discount on brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance Development opportunities with funded qualifications Weekly pay Responsibilities: Preparing coffees, teas, frappes, and serving food to brand standards Providing exceptional customer service Maintaining stock levels by replenishing displays and fridges Handling customer inquiries Operating tills and processing orders Ensuring product quality and store cleanliness standards are met Please note that some motorway service sites may have limited or no public transport access. Check your access before applying. Roles similar to this include crew member, team member, retail assistant, or customer service assistant. We welcome those seeking a career change, including roles in caring, cleaning, warehousing, or café work. Hourly rates may vary for under 18s. Join us where your journey begins! Apply today. Internally, this role is called Customer Service Assistant. The annual bonus scheme is equivalent to one week's salary, based on average hours worked over a defined period. Curious about working with us? Hear from our colleague Fabiana!