Overview
Location: Southeast Region (Dandenong, Warrigal, Morwell, Sale or Bairnsdale)
Contract: Full Time Ongoing
Salary: PTA 5 $107,864 pa (plus 12% superannuation)
About The Role
We are looking for a Service Delivery Coordinator – Community Capability to lead community safety and preparedness across the region. You will support the Manager Community Safety to deliver the Regional Community Safety Plan with a strong focus on preparedness. You will lead the Community Preparedness Program and supervise the Community Development team to ensure consistent delivery. You will work closely with the Vegetation Management Coordinator to align programs and ensure they meet Regional and District plans, risk priorities and community safety outcomes.
You will build brigade and volunteer capability and support brigades to deliver community safety programs. Where needed, you will organise alternative delivery through groups, other brigades or community support. You will work with stakeholders to improve safety outcomes, bushfire risk reduction and provide clear local advice on risks and community needs.
You will plan service delivery with brigades, groups, councils and districts and support consistent planning processes. You will identify needs, address gaps and build capability. You will maintain stakeholder relationships, guide Community Education Coordinators and work with the Regional Vegetation Management Team to deliver integrated fire prevention outcomes.
You bring strong planning and coordination skills, sound business judgement and experience working with volunteers and stakeholders. You can deliver practical education programs. You communicate clearly and focus on improving community safety. See the attached PD for more information and defined KSC.
Why CFA
* Meaningful Purpose: Your contribution truly makes a difference
* Work-Life Balance: Paid parental leave, generous leave provisions
* Growth Opportunities: Learning and development
* Flexibility: Hybrid work options with flexible work arrangements
* Discounts: Emergency Memberlink discounts on various services
* Wellbeing Focus: Healthy for Life programs, flu vaccinations
* Member Assistance Program: Access support across 8 service pathways
Notes
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 26th April 2026.
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au
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