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Practice manager, project delivery

Queensland Government
Posted: 24 February
Offer description

The working environment: Delivery Services Branch of eHealth Queensland is the trusted partner and advisor for digital health project delivery excellence. We work in partnership with 16 Hospital and Health Services to deliver major IT projects and initiatives to our customers across Queensland Health for the benefit of all Queenslanders. We want to make a meaningful difference to the lives of all Queenslanders. That is why we have a positive culture that is vibrant, innovative, and collaborative to enable our people to deliver our vision. We aim to recruit and retain the best people to deliver value for our customers and deliver our vision which is to 'advance healthcare through digital innovation'. We want our people to be the best they can be and provide opportunities for them to grow and evolve their capabilities for themselves but also to support our business and drive our culture which in turn drives our performance and outcomes for our stakeholders. The role: This pivotal leadership role within Delivery Services Branch is responsible for developing and implementing best practice Project Delivery capability across eHealth Queensland that enhances delivery excellence and achievement of outcomes on-time, to specification and on budget. It provides strategic leadership, engaging diverse stakeholders and looks to integrate all delivery solution services including people, processes, tools, frameworks, standards, and functions. With a strong focus on building the capability of project delivery within Delivery Services Branch the role will be accountable for the quality assurance of deliverables and their compliance with best practice and appropriate Queensland Health and whole-of-Government policy requirements. They will also be accountable for staff self-assessments to align competencies with competency and staff development frameworks to ensure the team and staff knowledge are current and relevant to the needs of customers' requests. Continuously look for opportunities to improve services in keeping with Queensland Health Standards and best practices, as well as industry frameworks for project management. Is this opportunity for you? Key Selection Criteria: * Demonstrated experience in a similar role, building and leading a Project Delivery community of practice or service within an ICT portfolio, program, and project environment * Demonstrated experience developing competency frameworks and self-assessment tools aligned with industry standards. * Demonstrated experience leading, managing and undertaking Project Delivery services and activities and influencing all parties to confirm to those practices. * Proven experience coaching and mentoring people in Project Delivery roles and responsibilities. * Proven excellent negotiation, consultation, facilitation, and effective written and oral communication skills for use in complex program/project environment. * Proven experience as an agent of change in challenging environments, fostering a confident and capable workforce and in driving a culture of collaboration and participation. * Proven stakeholder relationship management skills to support effective program and project delivery, including the ability to influence key stakeholders. * Proven experience developing and delivering career development programs. About eHealth Queensland: eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care. Benefits of working with eHealth Queensland: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including: * Competitive salary generous superannuation and leave loading * Flexible working arrangements * Diverse work culture * Career training and development To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the 'How you will be assessed' section of the role description.

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