Mildura, Victoria
Part-time
Description
We're currently searching for a highly motivated passionate tourism and customer experience expert to join our Visitor Services Team.
Position details
* Part Time
* Job Number: R2676
* Applications Close: 4pm, Thursday 5 February 2026
About The Opportunity
We're seeking a vibrant, customer-focused Visitor Services Officer to join our team. Based at the Mildura Visitor Information Centre, you'll play a key role in promoting our region to visitors and locals alike. From creating engaging itineraries to curating retail displays and supporting digital marketing efforts, this role is perfect for someone who thrives in a fast-paced, people-first environment.
You'll be part of a team that's passionate about enhancing the visitor experience and growing our local tourism economy. Weekend work is part of the role, and you'll enjoy a varied schedule that keeps every day interesting.
What You Will Bring
Ideally the successful applicant will have the following:
* A genuine passion for the Mildura region and its tourism offerings.
* Qualifications in tourism, retail, or customer service—or relevant experience.
* Outstanding interpersonal skills and a warm, welcoming approach.
* Strong digital communication skills, including social media and online booking platforms.
* Visual merchandising experience and an eye for retail presentation.
* Ability to plan and prioritise workload, including weekend shifts.
* Intermediate computer skills (Word, Excel, Outlook, Internet).
* A current Police Check (or willingness to obtain) and a valid driver's licence.
Salary and conditions
The position is classified within
Band 4
of Council's Current Enterprise Agreement ranging from $35.73 to $38.21 per hour, plus statutory superannuation.
Candidates viewing via Seek or Linkedin are strongly encouraged to visit Councils Career's page by following this link- to view a copy of the Position Description and application form that is a requirement to apply for this role.
Benefits
As an employee you will have access to benefits such as:
* Financial recognition upon successful annual performance review, including either progression through banding structure or end-of-band bonus payment.
* Access to Flare Employee Benefits for savings on everyday living
* Learning and Professional Development Opportunities
* Support for Families: 16 weeks Paid Parental Leave or 32 weeks at Half Pay
* Bi-Annual Employee Recognition Celebration for Milestones and Achievements
* Discounted Health Insurance and Gym Memberships
* Free Counselling for Employees and Immediate Family Members
For a full list of councils benefits please visit our website:
Mildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity. We encourage applications from individuals of all ages, backgrounds and identities.
We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.
All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment.
Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check. Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.
About Our Organisation
Mildura Rural City Council is a dynamic local government organisation that provides 100+ different services, facilities, programs and infrastructure to a resident base of 56,000+. Our workforce of 600+ employees support our community and help make our region a great place to live, work, play and visit. Learn more about our organisation at
About Our Region
Mildura Rural City covers almost 10 per cent of the state of Victoria and shares borders with both New South Wales and South Australia. The region is home to Mildura - a vibrant city of 35,000+ people - and a range of smaller townships and rural communities spread across 22,000 square kilometres.
Only a short flight from two capital cities, Mildura boasts quality services, exciting attractions, diverse industries and a strong community spirit. There are fantastic professional, cultural, social, sporting and educational opportunities on offer. Learn more about our region at
Applying for this position
All Applications Must Include
* A completed Job Application Form
* A resume
* A covering letter
Applicants that do not address the key selection criteria in their application may not be considered.
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