Overview
We’re Mad Mex, growing fast and looking for an experienced Assistant Restaurant Manager to join our vibrant team. If you’re bold, cheeky, and mad for it, you’ll lead a team, drive customer experiences, and help defend our freshness and bold flavours every day.
About Us
At Mad Mex, we’re mad for bold, vibrant flavours that pack a punch. With over 75 locations and big growth plans, we’re committed to delivering fresh Baja-style burritos crafted with authentic Mexican ingredients. If you’re mad for it too, you’ll love being part of our journey.
About The Role
As an Assistant Restaurant Manager, you’re the heart and soul of daily operations. You’ll energise the team, keep operations running smoothly, and create cheeky, authentic customer experiences that reflect the Mad Mex mission and values.
This role is more than a job — it’s a way of life. We foster a playful, vibrant culture where smiles and good vibes come first. Ready to lead the way? Let’s do this!
About You
You’re bold, cheeky, and love leading a team to success. You bring energy that matches our vibrant vibe and have a proven track record of building motivated teams and delivering memorable customer experiences. Previous leadership experience in a fast-paced environment is valued, but your passion counts most.
Responsibilities
- Lead and energise the team to deliver high-quality guest experiences consistent with Mad Mex standards.
- Manage daily operations, ensure smooth shifts, and uphold brand values.
- Collaborate with the Business Manager to drive performance, growth, and continuous improvement.
- Foster a positive, safety-conscious, and inclusive workplace culture.
- Uphold food safety, cleanliness, and regulatory compliance.
Qualifications
- Previous leadership experience in a fast-paced environment is highly regarded.
- Strong communication, coaching, and problem-solving skills.
- Ability to lead by example and drive team performance.
- Flexibility to work rosters that suit the business needs.
Why Work with Mad Mex?
- Rock the Look – Represent the Mad Mex vibe in our uniform.
- Paid Parental Leave – Up to 6 weeks for primary carers.
- Work-Life Balance – Regular days off and flexible schedules.
- Recognition Programs – Programs that celebrate your wins.
- Free Meals – Fresh flavours on shift and meal discounts.
- Employee Assistance Program – Confidential support when needed.
- Playful Culture – Team events and a lively work environment.
- Training & Development – Ongoing coaching to help you reach your goals.
Application
If you’re bold, playful, and mad for it, apply now to join a team as vibrant as our flavours. Let’s make every day at Mad Mex a fiesta of fun, freshness, and flavour.
Location
Tuggerah, New South Wales, Australia
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