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Technical service representative

Adelaide
Pro5
Posted: 10 January
Offer description

About the Role

This role is for a client operating at a global scale within the automotive aftermarket and original equipment space. The position supports regional sales execution, distributor engagement, and workshop development, with a strong focus on field activity, data collection, and customer support.

Job Function

Sales

Reporting Line


• Reports to: Sales Leader


• Works closely with: District Sales Manager, Dealers


• Direct reports: None

Key Responsibilities


• Support the sales team in achieving sales targets with assigned regional distributors


• Visit second-tier wholesalers and distributor branch warehouses to collect and organize purchase, sales, and inventory data


• Visit and develop workshops and retail outlets within the assigned region


• Track outlet sales performance and report irregularities promptly


• Gather and consolidate competitor information


• Collect training and business requirements from warehouses, retail outlets, and workshops and communicate needs internally through Sales


• Provide basic product and brand introductions and training sessions to regional customers

Ideal Candidate Experience


• 3–5 years of sales experience in the automotive aftermarket


• Retail experience is a plus


• Strong understanding of distribution processes and customer needs for technical and consumable or wear parts


• Proven experience managing key accounts and wholesalers or distributors


• Ability to collect and analyze critical business information


• Strong knowledge of regional distribution and retail networks


• Experience expanding outlets and supporting new customers to achieve sales growth

Skills and Capabilities


• Strong communication skills with distributors, workshops, and sales or service personnel


• Strong information-gathering and opportunity-identification skills


• Solid analytical and logical thinking abilities


• Effective time management and task follow-up skills


• Highly self-motivated and results-driven


• Ability to perform under pressure with perseverance


• Proficiency in Microsoft Word, Excel, and Presentation tools

Qualifications


• College degree or equivalent educational background

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