Relationship Manager LHH CTM - SME (Melbourne/Sydney)
Position at LHH (Global)
What we offer:
* Growth opportunities within a human resources global leader
* We prioritize learning to stay agile in an increasingly competitive business environment
* We foster an open‐minded environment where people spark new ideas and explore alternatives
Contract: Permanent
Contract Type: Full‐time
About LHH
LHH empowers professionals and organisations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.
Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH makes talent your competitive edge.
We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH's approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact.
LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.
Responsibilities
Sales Planning
* Develop overall sales strategy for assigned new business prospects and revenue growth in current clients, including: Analysis of local market opportunity and LHH market share; Recommendation of strategies for all LHH lines of business within CT&M; Implementation planning and execution; Quarterly review to determine progress
* Work closely with Practice Leads to determine total revenue strategy
* Conduct research to gather competitive data and market trends
* Proactively manage your sales pipeline by fully utilizing all systems and processes (including Salesforce)
* Maintain rigorous pipeline hygiene by prioritising qualified opportunities, applying defined follow‐up cadences, and automating repetitive tasks to maximise selling time
Direct Sales
* Meet assigned revenue and profitability targets across all LHH lines of business
* Drive new business development and expand existing SME client relationships
* Rapidly prospect and generate pipeline within the SME segment through structured outreach campaigns
* Execute high‐velocity outreach using rapid call/email sequences and social selling techniques
* Conduct detailed scoping and brief‐taking to understand client needs and tailor solutions to SME pain points
* Articulate clear value propositions and deliver consultative selling approaches
* Prepare concise, compelling CTM presentations and proposals; contribute to RFP response process and follow national pricing guidelines
* Employ decisive closing techniques to shorten sales cycles and achieve revenue targets
* Provide regular updates to Sales Director ANZ on sales activity, pipeline progress, and performance metrics
* Partner with Subject Matter Experts to ensure a total‐solutions approach
* Coordinate closely with Operations, Delivery, and Customer Success teams on client projects
* Work with Finance to maintain acceptable levels of account receivables
* Leverage sales technology and automation for scheduling, reminders, and data entry to accelerate deal cycles
Marketing
* Contribute the voice of the customer/market to ensure marketing activities support sales strategies and priorities
* Collaborate closely with Marketing on targeted campaigns and initiatives
* Increase local awareness of LHH through active participation in community and industry organisations
Professional Development
* Actively use sales enablement resources and experiential learning to deepen product knowledge and improve sales effectiveness
* Continually seek professional development opportunities and self‐improvement activities
* Comply with the organization's certified Management Systems, including responsibilities for Quality, Information Security, and Health & Safety
All About You
* Successful track record in business to business solution selling
* Proven record of consultative sales success
* Superior strategic prospecting skills
* Strong customer and results orientation
* Proven capability to collaborate with subject matter experts and executives to ensure high‐value solutions are being proposed to existing and new customers
* Superior communication and presentation skills
* Highly organised with good attention to detail and follow through
* Ability to juggle multiple priorities and work independently
* High personal energy coupled with a genuine enthusiasm for developing the LHH business
* Tertiary Qualified - University Degree in Business, Economics or Human Resources is preferred
* Familiar with sales tech including Salesforce, LinkedIn Sales Navigator and outreach tools
Location
Melbourne or Sydney
Travel
No
Language
English
Reporting Relationships
* Reports directly to the Sales Director Australia & New Zealand
Direct Reports
* No
Relationship Manager • Sydney, Australia
LHH is an Equal Opportunity Employer/Veterans/Disabled.
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