Your Role at St John of God Geelong Hospital
You will be responsible for providing high standard support and assistance to patients, visitors and caregivers and directing queries accordingly.
This position is available in our Emergency Department, to be considered for this role you will be required to participate in a 24 hour, 7 days per week working roster.
The Position
* Participate in handover between shifts.
* Coordinate telephone calls and messages promptly and professionally.
* Maintain patient records ensuring accuracy and currency of details, including new born babies.
* Assist patients, visitors and general public with enquiries and directions.
* Receive and create pre-admission forms, checking health insurance details and notifying patient of any extra charges they may incur.
* Admit new admissions for the day.
* Maintain security of keys and key register.
* Distribute and coordinate ingoing and ongoing mail and faxes.
* Photocopying and other duties as required.
* Coordinate with the Manager, HIS or Hospital Coordinator of any problems encountered whilst on duty.
You will have excellent switchboard operating skills and ability to prioritise and multitask a busy and varied workload. Health Fund and webPAS knowledge is desirable.
To succeed you will have the ability to work extra shifts, including weekends, night shifts and other weekday shifts, and have knowledge of medical terminology.
Above all, customer service will be at the core of everything you do, committing to and supporting our Mission and Values.
We can offer you
* Salary: $36.48 to $37.53 per hour (casual loading included), plus 11.5% superannuation
* Casual position available.
* Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses, as well as options to salary package benefits above the FBT cap on items such as:
o Novated leasing
o work related expenses
o self-education and
o additional superannuation
* A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
* Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
* Dynamic multidisciplinary team
For enquiries contact Rachael Lukasek, Team Leader Patient Administration, on (03) 5226 8888
Application Closing Date: 30th April 2025
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role. #J-18808-Ljbffr