Office manager

Job Description

Our clinic in Carlingford is currently seeking an Office Manager to join the team. We are happy to accommodate a start date best suited to the successful candidate. The role is a full time working Monday to Friday, between 8am-5pm, and a rotational Saturday shift from 8:45am to 12pm.

In 2026, I-MED Radiology's clinic network expanded across the Sydney Metropolitan Region following the acquisitions of Radiology Group in Sydney's North West.

Role Overview

As an Office Manager your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.
• Leadership role responsible for administrative operations and front‐of‐house teams.
• Close collaboration with radiologists, technologists, hospital departments and research teams.

Your Responsibilities Will Include, But Are Not Limited To

• Day to day medical reception tasks; greeting and arriving patients, answering phone calls and emails, booking appointments etc.
• Support the clerical team of up to 15 staff across medical reception.
• Plan and manage daily clerical staff rostering.
• Manage the clinic's daily appointment schedule.
• Manage the clinic's daily banking and other financial applications and requirements.
• Work closely with the Regional Manager, Chief Medical Imaging Technologist, and Radiologist/s.

What We're Looking For

• People management and leadership experience.
• Clear verbal and written communication skills.
• Strong organisational abilities to manage appointments and patient flow.
• Confidence working across multiple screens and systems.
• A background in radiology or healthcare would be very beneficial.
• Experience in COMRAD booking system and Microsoft office is desirable.

What We Can Offer You

Wellbeing benefits

• Supportive management that values your well‐being
• Discounted and bulk billed scans and services for you and your family

Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

Workplace Experience

• Collaborative and inclusive team
• Free onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

• Industry‐competitive salary and benefits package
• Annual Remuneration Review
• Optional weekend overtime work to maximize your earning potential

With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.