Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Business Development Specialist.
Key Responsibilities:
* BUILD TRUSTED RELATIONSHIPS WITH CUSTOMERS: Develop strong, lasting relationships with your customers, empowering them to achieve their business goals.
* RETAIN AND GROW PORTFOLIO: Leverage your networks to support small business customers in bringing their business ideas to life.
* MANAGE LOANS: Manage small business lending requests up to $2 million, and home lending up to $5 million.
* CONVERT LEADS INTO WINS: Fuel growth and deliver impressive results by converting leads into wins.
* INCREASE CUSTOMER ADVOCACY: Drive customer advocacy by increasing the portion of customers who consider us their Bank of Choice.
* UNDERSTAND CUSTOMER NEEDS: Provide tailored holistic banking solutions that meet the unique needs of your customers.
Qualifications:
* CUSTOMER-FOCUSED MINDSET: Demonstrate a genuine passion for building personal connections with customers and empowering them to achieve their goals.
* LENDING EXPERIENCE: Possess lending experience in business banking or retail banking, with a strong understanding of credit processes.
* RELATIONSHIP MANAGEMENT SKILLS: Utilize strong customer and relationship management skills to build and maintain relationships with customers.
* PROBLEM-SOLVING SKILLS: Apply problem-solving, critical thinking, and negotiation skills to resolve customer issues and drive business growth.
What We Offer
We are committed to creating an inclusive and diverse work environment where everyone feels valued and respected. Our team is passionate about delivering exceptional customer experiences and driving business growth.