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Air side equipment sales support engineer

Sunshine Coast
Trane Technologies
Support Engineer
Posted: 24 December
Offer description

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:
Developing long-term customer relationships and maximizing account penetration and customer retention by developing HVAC air side system related solutions.
Responsibilities:
· Prepare detailed proposals and estimates for air side equipment, ensuring compliance with customer specifications and project requirements.

· Provide technical support to Sales Managers and their customers regarding air side HVAC systems, product selections, application advice and equipment configuration/sizing.

· Prepare project transition documents, ensuring all necessary information is communicated for seamless hand-off to the operations team.

· Updating and maintaining CRM system.

· Assist sales team during pre-sales activities, including client meetings, site surveys and technical discussions.

· Coordinate with engineering, manufacturing and operations team to ensure seamless project execution.

· Provide post-sales technical support, troubleshooting and follow up.

· Attend job site visits, which may require working outdoors or in mechanical/equipment rooms and exposure to variable weather conditions, moving parts, heights, and other environmental factors.

· Participate in training sessions, which may include travel to international factories or training centres.

* Remain up-to-date with product offerings, technical developments, and industry standards.


Qualifications:

Education & Experience:
· Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.

· Trilingual proficiency in Cantonese, Mandarin and English, with excellent written and verbal communication skills as communication with Trane Chinese factory is required.

· Strong attention to detail and ability to read and interpret technical drawing/specification.


We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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