Job Description
The Restaurant Operations Director oversees the entire restaurant operations, ensuring that all aspects of the business are running smoothly and efficiently. This includes financial performance, product production, inventory management, personnel supervision, sales and marketing for the restaurant.
This role is responsible for ensuring that the restaurant is operated in accordance with operational guidelines established by the owner and franchisor.
Key Responsibilities:
* Hire and train employees on all company safety and operational policies and procedures, evaluate their performance and provide an environment of employee appreciation and encouragement.
* Ensure compliance with all written and oral rules of store operations and procedures, as well as workplace conduct policies.
* Assist in taking and preparing customer orders, following friendly, sanitary and food control procedures.
* Collect payments and manage cash handling procedures.
* Maintain a safe working environment, adhering to all safety rules and procedures, including supervisor directions.
* Properly staff the store based on sales volume or approval from supervisors.
* Ensure the store is opened and ready for business by required time, maintaining full operation until approved closing time.
* Complete all necessary paperwork, including daily reports, inventory management and bank deposits, before store operations begin.
Required Skills and Qualifications
To be successful in this role, you will need:
* A high school diploma
* At least 3 years of experience in management at a restaurant chain
* A proven track record of managing costs of goods sold (COGS) and labor
* Ability to work flexible hours and days to support business needs
Benefits
We offer a competitive salary and benefits package, including opportunities for professional growth and development.