Product Specialist Role
We are seeking a skilled Product Specialist to join our team in the Bonded Warehouse department. This role plays a pivotal part in addressing key challenges within the logistics industry.
The ideal candidate will be an exceptional problem solver with excellent communication skills, able to delve into complex issues and provide effective solutions.
* Investigate and devise solutions for intricate bonded warehouse problems
* Deliver high-quality customer service through second-line support
* Draft requirements for new features and functionalities
* Assess existing functionalities and recommend areas for improvement
* Document supporting content and release notes
* Analyse and document processes
* Identify and evaluate inefficiencies, suggesting optimal business practices and system functionality/behaviour
* Troubleshoot problems in a timely manner
* Conduct product development reviews (UAT/QA) for software fixes and new features
This position offers a fantastic opportunity to make a tangible impact on the logistics industry. If you possess a keen eye for detail, strong analytical skills, and the ability to thrive in a fast-paced environment, we encourage you to apply.
About You:
* You have extensive experience in bonded warehouse or related logistics/supply chain areas
* You possess strong communication and collaboration skills
* You demonstrate self-driven learning and self-development
* A background in software development is advantageous
* You have experience investigating problems within bonded warehouses and solving them with an IT solution
What We Offer:
As a valued member of our team, you can expect:
* A dynamic and flexible work environment
* Ongoing training and professional development opportunities
* The chance to work with a talented team of professionals