We're seeking a dedicated and skilled professional to join our e-commerce team as a Customer Service Coordinator. In this role, you will be responsible for providing top-notch customer service and assisting the ecommerce team with product enrichment and catalogue maintenance.
The ideal candidate will possess extensive customer service experience in retail or online settings, proficiency in using ERP systems and website Content Management Systems, and excellent communication skills and computer literacy.
Responsibilities include first-level troubleshooting, customer feedback collection, and efficient administration of new and existing customers.
This is an exceptional opportunity to expand your e-commerce experience and contribute to our success by providing outstanding customer service.
We offer a varied career journey with opportunities for cross-functional and lateral moves, embracing diversity and change, and seeking curious individuals who thrive in an environment of growth and development.