Overview
Ready to help create unforgettable moments and keep the magic running behind the scenes? Join us as a Conference & Event Sales Coordinator and be the friendly face that turns events into experiences!
Conference & Events Sales Coordinator
Full Time
Location: Sea World, Main Beach, Gold Coast
This admin role with a sprinkle of sales is perfect for someone who thrives in a fast-paced environment, loves connecting with people, and is passionate about creating unforgettable experiences. You’ll play a key role in supporting our sales team to deliver exceptional conferences, events, and weddings across our 64 unique venues, including Sea World Resort.
Key Responsibilities
- Managing and allocating inbound enquiries
- Updating our CRM system (data entry) and maintaining templates
- Preparing quotes, contracts, purchase orders, and travel bookings
- Organizing travel arrangements for the sales team
- Coordinating and organizing trade shows and familiarization visits
- Assisting with weekly and monthly reporting
- Assisting in organizing site inspections and attending events when required
- Liaising with internal and external stakeholders
- Making outbound calls and preparing VIP treatments
- Taking minutes at meetings and contributing ideas to grow the business
What We’re Looking For
- Strong administration and organizational skills
- A friendly, professional demeanour and exceptional customer service
- Confidence in communicating with clients and colleagues
- Ability to multi-task and prioritize in a busy environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience with Opera, SAP, and CRM systems (a bonus)
- Previous experience in the hotel or events industry is highly recommended
- A current Open Driver’s License
- Flexibility to work evenings and weekends when needed
Benefits
- Unlimited free entry to our amazing theme parks
- Complimentary passes to share with family and friends
- Discounts on food & beverages, retail and animal experiences across our parks
- Exclusive employee deals through our Village Employee Perks App (65+ major retailers)
- Unique team events and awards
- Reward and recognition programs with prizes for outstanding contributions
- Wellbeing support with on-site team and 24/7 Employee Assistance Program (EAP)
- Professional development opportunities with internal training
About Us
Village Roadshow Theme Parks operates iconic properties across the Gold Coast, including Warner Bros. Movie World, Sea World, Wet’n’Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios. We value everyone’s unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply.
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📌 Conference and Events Sales Coordinator
🏢 Village Roadshow
📍 City of Gold Coast