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Sales support/ sales coordinator

Brisbane
HC FORKLIFT AUSTRALIA PTY LTD
Sales Coordinator
Posted: 13 December
Offer description

HC FORKLIFT AUSTRALIA PTY LTD – Brisbane QLD

HC Forklift Australia Pty Ltd is a subsidiary of Hangcha Group, a global full‑line forklift manufacturer based in China. Today, Hangcha employs over 4,500 staff worldwide and provides forklifts worldwide.

HC Forklift Australia Pty Ltd was established in 2022 and is headquartered in the southeast of Melbourne. We provide quality forklift and warehouse products, a large inventory of spare parts, and the services needed to support our dealers and customers nationwide.


Job Summary

We are looking for a detail‑oriented Sales Coordinator to support our sales team in the forklift industry. This role involves managing customer inquiries, processing orders, and coordinating sales operations to ensure customer satisfaction and business growth.


Key Responsibilities

* Assist the sales team with quotes, proposals, and presentations.
* Respond to customer inquiries and provide accurate information.
* Process orders, track deliveries, and manage documentation.
* Maintain customer databases and sales reports.
* Build strong customer relationships and provide after‑sales support.
* Coordinate with suppliers, service teams, and logistics to ensure smooth operations.
* Monitor stock levels and ensure timely inventory replenishment.


Requirements

* Experience in sales support or coordination (forklift industry preferred).
* Strong communication, organizational, and multitasking skills.
* Proficiency in CRM software and MS Office.
* Customer‑focused with problem‑solving abilities.


Additional Information

This role warmly welcomes candidates from retail or hospitality backgrounds who bring strong customer service experience. We are looking for individuals who are approachable, practical, and results‑driven, with a can‑do attitude and a willingness to roll up their sleeves. If you are ready to take the next step into the manufacturing or forklift industry and make a tangible impact, this is a great opportunity to grow and learn in a hands‑on, dynamic environment.

The position offers a starting salary from $65,000 per annum plus superannuation. Additional bonuses are available after the probation period. For highly experienced candidates, the salary will be adjusted to align with market rates and internal equity.

Based in Meadowbrook, QLD, may travel to client sites when needed.

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