About Us
We are a passionate group of people, committed to making a real difference in people's lives through our philanthropic arm. It is our shared belief that we can make a difference to the lives of everyone we touch.
Role Overview
This is a rare opportunity within our leadership team to shape the future of fashion retail on a global scale.
We are seeking a strategic digital leader to set the strategy, lead a world-class team, and bring bold ideas to life through technology, storytelling, and customer connection.
Key Responsibilities:
* Drive Digital Growth & Transformation: Lead our roadmap for global online growth, owning all digital sales channels and aligning performance with business revenue goals.
* Accelerate Customer Engagement & Loyalty: Steer customer acquisition and retention across paid and organic channels. Elevate our loyalty program, ensuring seamless integration and engagement across all digital touchpoints.
* Leverage Data Insights for Strategic Decisions: Translate customer insights, traffic, and sales data into actionable strategies. Optimize marketing spend and continuously refine the digital experience through testing and innovation.
* Foster Platform Excellence & Seamless Customer Journeys: Ensure flawless website performance, SEO, security, and mobile responsiveness. Collaborate with IT, UX/UI, and distribution teams to guarantee smooth customer journeys from click to delivery.
* Lead High-Performing Teams & Influence Cross-Functional Partnerships: Lead high-performing digital and e-commerce teams to achieve ambitious customer and trade goals. Partner across brand, operations, and external agencies to unlock future-focused digital growth.
Requirements:
* A strategic digital leader with senior-level experience across e-commerce, digital marketing, product, and customer growth.
* A confident commercial thinker who balances data with instinct and never stops asking how to do it better.
* A natural collaborator who can influence with care, partner with impact, and build trust fast.
* A leader who puts people first; you build high-performing, passionate teams and lead with kindness, clarity, and drive.
* Somone who genuinely loves fashion, thrives in fast-paced environments, and wants their work to be fun, meaningful, and full of possibility.
Our Team Culture:
We prioritize open communication, empathy, and mutual respect among our colleagues.