The Practice:
Port Stephens Integral Health and Central Health Alliance is a well-established GP and Allied Health clinic located in the Newcastle Airport precinct. The practice is seeking enthusiastic, friendly, Receptionist to join our very busy General Practice and Allied Health Service facility.
We are currently seeking a position for our Allied Health and General Practice Reception with ongoing regular hours.
The practice will offer the successful candidate a fun, family friendly workplace with a supportive team environment with training for both services provided.
Essential Criteria:
Experience as a Medical Receptionist in a General Practice / Allied Health Practice is preferred, minimum 24 months experience is desired.
Previous customer service experience required for this position with a minimum of 12 months.
Must be available to work evenings (usually 1- 2 evening/week including Friday evenings)
Working hours will vary.
Must be available to cover annual leave/sick leave shifts at short notice
Must be available Monday to Friday
Must be available to work the occasional Saturday
Excellent communication skills, both written and verbal.
Must be able to cope with a fast paced practice and able to work autonomously.
Experience with Best Practice Software is preferred
A professional and strong customer service approach
Accurate communication skills.
Eye for detail essential.
The ability to deal confidently and courteously with people at all levels
Proficient computer skills
Excellent time management skills with the ability to multi- task, prioritise and be able to meet deadlines
Demonstrated ability to work cooperatively in a team
Show Initiative and ambition
Demonstrate the ability to interpret client/customer needs and is sensitive to the differences in the needs of individuals
Flexibility with days and hours
Experience with Medicare, Billing and Accounting software (desirable)
Familiar with Hicaps preferable
Contributes to the team by accomplishing their roles and responsibilities
Position Description:
General Reception duties
Responsible for opening/closing of practice and Saturday reception for General Practice/Allied Health Service.
Billing and creating accounts
Communicating with external providers/services
Confirming patient appointments
Maintain computerised appointments and medical record system including document scanning and allocation
Responsible for recalls
Multiline phone system
Accurately record and pass on messages for GP's and Allied Health providers
Salary: Award rate under the Health Professionals and support services award 2010
Applications, including a covering letter and any inquiries should be directed to pmanager@centralhealthalliance.com.au
Closing date:10th May 2025 unless the position is filled prior.
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED