Rydges Fortitude Valley is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Fortitude Valley:
On the doorstep of the historic Brisbane Showgrounds and Royal International Convention Centre sits Rydges Fortitude Valley. With the design paying homage to the areas roots, it is a perfect combination of modern sleek and country charm. A mid-large scale property with 208 guest rooms, 4 flexible meetings spaces, restaurant and bar.
About the Role:
We are looking for a motivated Night Supervisor to join our Front Office Team. With an eye for detail and a love for numbers you will play a key role in ensuring the accuracy and maintenance of reporting and accounting procedures as well as delivering exceptional customer service.
This is a full time role covering the Night Manager's rostered days off (Wednesday & Thursday) and does involve the preparation of overnight room service and general public area cleaning.
Key Responsibilities:
* Complete all daily auditing tasks with accuracy and efficiency
* Oversee hotel operations in the absence of the Night Manager
* Prepare and deliver the overnight Room Service menu
* Perform front office duties including guest check-in/check-out, responding to guest requests, and managing incoming calls
* Maintain hotel safety and security standards
* Uphold exceptional presentation across all hotel areas
Skills & Experience:
* Previous hotel Front Office experience essential; Night Audit experience highly regarded
* Outstanding customer service and strong communication skills
* Ability to think quickly, prioritise effectively, and manage time confidently
* Innovative, solutions-focused mindset with a collaborative approach
* Strong problem-identification and problem-solving abilities
* Ability to work overnight shifts on a 7-day rotating roster
* Practical working knowledge of the OPERA property management system
Benefits & Perks :
* Incredible team member discounts from your first day on-the-job.
* 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
* Awesome winter and summer savings and discounts at Thredbo.
* Rapid career growth opportunities through our EVT network.
* Local community involvement, volunteering and charitable giving.
* Australia and NZ's largest and most diverse experiences company
Join Rydges Fortitude Valley and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.