* APS 4 - $77,728 - $84,619 per annum plus superannuation
* People, Property and Security Division
* Cairns, QLD; Darwin, NT
Why YOU are important to us and what impact will you have on the People, Property and Security Division and the departments' goal.
We support our people across the employment life cycle, enabling the effective management of people-related risk and building future ready leaders, people and culture. We prevent, detect and respond to misconduct, fraud and corruption, deliver objective and risk-based internal audit, assurance and advisory services, and provide support to our two independent Inspectors-General. We ensure the effective management of our property portfolio, facilities management, security, sustainability, facilities emergency management, and a range of corporate site services and commercial contracts nationwide.
We provide a safe, reliable, and efficient environment that enables staff to work effectively. We are customer-focused, proactive, and dedicated to delivering quality services and solutions.
This position will be responsible for supporting the delivery of property and facilities services for the property portfolio, including the oversight of Property Service Provider performance in the delivery of facilities management and accommodation services under the Whole of Government Property Service Provider Arrangements. These roles also support the management of the day-to-day activities of small teams, which include the management of national corporate contracts, supporting ongoing property projects and providing business support services.
This is where you play an important role.
As the Property Services Officer, you will:
Under general direction, provide administrative support and advice to staff in the region, performing a range of tasks including but not limited to:
* assisting with contract management and service providers
* developing and maintaining a productive relationship with our Property Service Provider and building users to identify property needs, raise jobs in the system and escort service providers where required
* administration tasks as required including, coordination of various administrative duties, and ad hoc work
* respond to general enquiries from internal and external stakeholders
* provide a level of client service and liaison with departmental managers, employees and service providers.
* assisting with facilities management activities
* actively participate in ongoing learning and development to achieve personal team and program objectives
* assist in all activities that support the team's operational requirements.
Please note that the merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Public Service Gazette, may also be used to fill future ongoing vacancies in the branch where the duties are of a similar nature.
Our ideal candidate will have:
Demonstrated ability to carry out the following under limited direction:
* Be a team player with strong organisational, written, and verbal communication skills.
* Able to respond and adapt to change and have a proven ability to deliver accurate &timely outcomes in a busy environment.
* Build and maintain stakeholder relationships.
* Sound analytical and problem-solving skills.
* Well-developed computer skills and experience using Microsoft Suite applications.
* Self-motivated, cooperative team-player with integrity, drive, and resilience.
* Demonstrated experience in a service centred role with a strong focus on customer service and stakeholder management.
* Ability to gain an understanding of departmental systems and corporate governance processes and procedures quickly and efficiently.
VetPaths
The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.