Connect APAC are delighted to be engaged by one of the world's leading Confectionary organisations in their search for a State Key Account Manager. Reporting into the Customer Director, the State Account Manager is responsible for driving sustainable sales growth and profitability across key independent retail customers, including Ritchies, FoodWorks, and Metcash state offices (VIC, NSW, WA). This role builds and executes customer-specific plans to strengthen brand presence, optimize product range, pricing, and promotional effectiveness within the independent grocery channel. The role would be ideal for an existing Key Account Manager or even an ambitious National Account Executive who is motivated to move into key account management.
Key Responsibilities
* Execute organisational business strategies with relevant customers, applying the triple win approach to achieve positive outcomes for consumers, customers, and the company.
* Load accurate accruals into SAPTM and ensure timely, accurate completion of SAPTM claims.
* Build strong partnerships through regular customer meetings, supporting senior colleagues and presenting at range reviews to drive business outcomes
* Lead negotiations on case deals, pricing, and activation activities, contributing directly to commercial success.
* Influence market dynamics by negotiating cost price increases with wholesalers and retailers when needed
* Collaborate with Demand Planning to deliver accurate forecasts, ensuring optimal product availability and customer satisfaction
* Complete daily, weekly, and monthly reporting as required, ensuring all key stakeholders receive updates in a timely manner
* Drive retail excellence by preparing and executing field activation briefs for key initiatives, ensuring impactful market presence.
Key Requirements
* University degree.
* Relevant experience in account management, sales, or related field at Key Account Manager, National Account Exec or Territory Manager level.
* FMCG experience across Food, Bev or General Consumer Goods.
* Basic knowledge of market dynamics, retailer operations, and merchandising techniques
* Strong time management, analytical, and communication skills
* Proficiency in Microsoft Office, experience with SAP TM and eCommerce is an advantage
Interested applicants please apply using the link provided.
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