Job Opportunity
Above Benchmark is one of Australia's leading Mystery Shopping Providers. Our business is growing considerably.
We recruit Mystery Shoppers from all walks of life to visit shops, cafes, fast food chains, beauty clinics, pharmacies, and even vets in their local area.
Our Mystery Shoppers pose as typical customers to evaluate customer service, food quality, cleanliness, and overall experience.
They are provided instructions and a list of questions for each job, then simply visit the business and act like a regular customer while observing everything.
Upon completion, they log into our software and enter the results including any required photos and receipts.
Required Skills
* Reliable internet, email, and a mobile phone
* A desktop computer, laptop, tablet, or iPad
* Great observational skills and an excellent memory
* The ability to think fast and improvise
* Fantastic communication skills; verbal and written
* The ability to read and follow instructions
* Confidence in computers/programs/smartphones