**Job Overview**
This role supports the maintenance and continuous improvement of business platforms utilised by various entities. The focus is on supporting Salesforce platforms in operation, acting as a translator between business and technology teams to understand current organisational functions and provide analysis for technical solutions.
The role involves hands-on engagement with multiple stakeholders throughout the software delivery lifecycle, including planning, design, build, test and deployment.
In addition, the role requires structured improvement approaches to identify process opportunities, capture business inputs on existing issues and challenges, and ensure risks and change impacts are considered in solutions.
Key Responsibilities:
* Support maintenance and continuous improvement of business platforms
* Act as a translator between business and technology teams
* Engage in hands-on software development lifecycle activities
* Apply structured improvement approaches
* Capture business inputs on existing issues and challenges
Requirements:
* Tertiary qualifications in Business/Finance, Information Technology, Computer Science or equivalent relevant experience
* Direct experience working with Salesforce platform
* Demonstrable experience as a practicing business / technical analyst within a technology division
* Strong business knowledge and experience in Financial Services industry, ideally in investment financial or funds management environment
* Gathering and documenting business requirements, leading fit-gap analysis and business process designs
* Process driven analysis skills and requirements elicitation methods
* End-to-end change involvement, stakeholder communication and business analysis and planning