Administration Assistant
We are seeking a highly motivated and detail-oriented Administration Assistant to join the ISS operations team at our client site in the Sydney metro area, on a full‐time basis. This role is essential in supporting operational delivery, ensuring reliable and consistent service, and maintaining compliance with our Quality Management Plan.
Key Responsibilities
* Operations Support: Provide general administrative support to site management and operations teams.
* Safety, Health & Environment (HSE): Enter, maintain, and report on HSEQ (Safety) data, including hazards, incidents, and actions.
* Accounts and Purchasing: Process accounts payable, including invoice matching, coding, and follow‐up; raise and manage purchase orders in line with company procedures.
* Roster Coordination: Assist with roster administration, including updates, leave entries, and coverage changes.
* Administration & Reporting: Administer online learning and training, including enrolments and compliance tracking; maintain accurate records across operational systems (safety, workforce, finance); support onboarding and offboarding administration; prepare basic reports and assist with audits and inspections; liaise with internal teams (Finance, HR, HSEQ) and external suppliers as required.
Essential Skills & Experience
* Minimum 2 years' experience in a similar operational setting.
* Strong IT skills in MS Office (Outlook, Excel, Word).
* Experience with SharePoint, OneDrive and document management systems.
* Excellent attention to detail and ability to multitask under pressure.
* Strong interpersonal, verbal, and written communication skills.
* Proven ability to prioritise workloads and meet deadlines.
* Customer-focused with a solutions‐oriented mindset.
* Confident, respectful communicator with strong problem‐solving skills.
Desirable
* Previous experience in a customer service environment.
Benefits
* Be part of a team that ensures operational continuity and compliance with a strong service‐focused ethos.
* Work in a dynamic environment where no two days are the same.
* Contribute to a culture built on safety, quality, and continuous improvement.
* Opportunity to grow your career within a global facilities management organisation.
Diversity & Inclusion
ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:
* Aboriginal and Torres Strait Islander peoples
* Veterans
* People with disability
* People from culturally and linguistically diverse backgrounds
* Members of the LGBTIQA+ community
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