Mid-Senior Creative Services Account Manager
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Award Winning Visual Communications Agency Helping Aussie Organisations Empower Our Community With Creative Content | Managing Director at Punchy…
Punchy Digital Media is a Visual Communications Agency located in Melbourne, Australia, specialising in creating meaningful campaigns for the public sector to help communities feel safe and informed. Oh, and we’re also certified Outstanding Place to Work ®
Position Overview
We’re on the hunt for a seasoned and ambitious Account Manager to join our Sales Department and play a critical role in growing both new and existing business.
You’ll take the lead on discovery sessions, proposals, RFQs, and tenders, while nurturing long‑term client relationships through strategic account management.
Working closely with your Sales Assistant, you’ll own the sales process end to end, from pitching to onboarding and drive Punchy’s growth across government, enterprise, and other key sectors.
If you thrive in consultative selling, love solving problems through creative solutions, and know how to turn inbound interest into long‑term client value, this could be the role for you.
Key Responsibilities
New Business Development
- Respond to inbound leads via email, phone and web.
- Conduct discovery sessions to understand client needs, scope projects, and prepare estimates.
- Prepare compelling proposals and submit tenders and RFQs.
- Maintain strong conversion rates and exceed sales targets.
Grow Existing Accounts
- Grow and deepen relationships with key accounts.
- Identify upsell and cross‑sell opportunities that drive value for clients.
- Drive increased client lifetime value through ongoing engagement.
Reporting
- Report weekly on deal progress, revenue performance, and sales opportunities.
Skills & Qualifications
- 3+ years experience selling creative and communications services to enterprise and/or government.
- Demonstrated success responding to RFQs and submitting tenders.
- Proven track record growing key accounts and consistently achieving targets.
- Outstanding communication, presentation and stakeholder engagement skills.
Working Conditions
- The role requires working according to AEST (Australian Eastern Standard Time).
- The position is remote‑friendly, ideally based in Melbourne or Sydney (Melbourne team averages 1 in‑office day per week).
- Travel may be required for interstate meetings and an annual team trip to the Philippines, depending on your location.
Salary & Commission
- Salary Package: $120,000 - $200,000 OTE + super
- Uncapped Commission Structure: Earn commission on all sales you generate.
- The more you sell, the higher your rate. You’re rewarded from the very first deal you close, and there’s no ceiling on your earning potential.
Join Us
At Punchy, we embody the following values:
- Seamless: We make it easy to work with us and with each other.
- Hustle: We are responsive, and we do whatever it takes to deliver.
- Ownership: Anticipate, be proactive, transparent, communicate and deadline‑driven.
- Excellent: We view excellence as the bare minimum and always strive to do better.
Become an integral part of our team. If you’re passionate about creative communications, strategic selling, and making an impact—apply for the Senior Account Manager role today!
Seniority level
- Mid‑ level
Employment type
- Full‑time
Industries
- Media Production
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