About us: The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services. Our staff are a part of the community we serve, and we strongly believe that health outcomes are enhanced by involving our community in the planning and evaluation of local health services. About your opportunity: Lotus Glen Health Service (LGHS) is a nurse lead primary health service that provides prisoners located at the Lotus Glen Correctional Centre (LGCC) and Lotus Glen Open Custody Farm. The Centre has a capacity to house approximately 1500 prisoners. The catchment area of the centre is statewide, with a disproportionate representation from indigenous communities. Nursing cover is provided 24/7 with nursing staff responsible for patient assessment, minor treatment and patient transfers. About your role: * Provide administrative functions and confidential administrative support for the LGHS including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings. * Demonstrate high work ethics, the ability to work autonomously and a high level of pride in your work. Utilise discretion and strong problem-solving ability in the absence of decision makers in resolution of conflict. * Effectively communicate and demonstrate understanding, empathy, patience and a positive service focus. * Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers. * Address general enquiries, screen telephone calls and redirect enquiries to appropriate areas of the office and stakeholders. * Ensure the principles and processes associated with the release of patient information to external health care providers demonstrated in accordance with confidentiality and information release policies. As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to: * Generous superannuation * Salary packaging * Annual incremental increases * Career training and development * Flexible work arrangements * Wellness programs Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives. For more information about this role, please refer to the attached Role Description. Why choose Cairns? Choose Cairns for your next career move - YouTube You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland