Revenue Officer
South of the River
Immediate start
3-6 month contract
Mon-Fri - 8.30-5.00pm
$51.80 per hour
This position is responsible for assisting the finance team in optimising revenue and business performance of the organisation.
Duties:
* Process Account Enquires and Orders and Requisitions daily.
* Manage property transfers efficiently.
* Assist and monitor alternative payment arrangements.
* Assist with property street number / rural street number, subdivisions, and amalgamations.
* Complete and lodge application for properties to have method of valuation's changed in accordance with Council and Department of Local Government, Sport and Cultural Industries Policy.
* Maintain pensioner records in accordance with the Pensioner Rebate and Deferment Act, process claims with the Office of State Revenue and complete monthly reconciliations.
* Review and complete pensioner refunds as required.
* Assist with processing and issuing interim rate notices for waste services and valuation adjustments.
* Maintain accurate information within the property data base and Names and Address Register.
* Assist when required with collection of overdue rates in accordance with procedures, policies, and external legislation.
* Attend to rates calls, emails and other enquiries in a polite and efficient manner.
Stakeholder management
* Develops and maintains partnerships with ratepayers, consultants, and government authorities to ensure an excellence in service standards.
* Liaise with auditors in relation to finance matters.
* Assist in-house recovery of debtors and charges, determining the most productive avenue for recovery and legal action with limited disharmony.
* Process, liaise with contractors, and reconcile rubbish service charges when required.
* Assist Customer Relations in receipting when required.
* Provide relief for all finance staff.
* Provide backup support to Finance as required including Creditors and Debtors as required.
Essential Criteria
* Sound knowledge of accounting principles.
* Advanced interpersonal and communication skills:
o High level of problem solving, negotiation and dispute resolutions skills.
o High level of verbal and written communication skills and report writing.
o High level of numeracy skills.
o Strong attention to detail.
Desirable Criteria
* Experience in the use of Synergysoft and/or TechnologyOne system.
* Experience in debt recovery with the ability to collect outstanding accounts and knowledge of legal recovery procedures.