Senior IT Continuity Lead Service Management OfficerSenior IT Continuity Lead Service Management Officer1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ARIS
•ZINC GROUPSenior IT Continuity Lead Service Management OfficerCanberra BasedBaseline Security Clearance mandatoryLength of Contract: 12 months with possible extension upto 2*12 monthsClosing date: 2pm Friday June 6th ****Key duties and responsibilitiesResponsibilities include:Contribute to the development of service continuity and recovery plans, driving consistency and improving the quality of continuity planning.Collaborate with stakeholders to identify ICT services and systems that support critical business processes.Work with the business continuity team to support business impact analysis (BIA) and the assessment of risks.Maintain and improve the Key Business Services (KBS) listContribute to the planning, design and co-ordination of DRP testing working alongside Service Owners and stakeholders to ensure the appropriate governance of the ITSCM framework.Ensure the appropriate governance of the ITSCM framework.Strengthen our service resilience culture through education of stakeholders.Provision of status reports to the fortnightly service continuity working group and monthly governance forumTechnical skillsStrong technical background with experience in recovery strategies and technology.Hands on experience with modern technologies including software-as-service, data analytics, cloud services and service integration.Good knowledge of 24/7/365 enterprise environments and customer-facing platforms.Expertise with process design and process maturity.Familiarity with Agile, DevOps, and emerging technology best practices.Proven expertise in Service Management & Technology Operations.Selection Criteria1.
ITIL Certification and a strong understanding of service levels.ong understanding of service levels.2.
Minimum 5 years' experience in service continuity and disaster recovery (DR) within a medium/large organisation ICT environment.3.
Experience in service continuity and DR planning and testing4.
Strong stakeholder management skills to foster collaboration across business and technology teams.5.
Extensive understanding, and ability in applying recognised industry toolsets and frameworks associated with business continuity management such as ISO ***** Business Continuity Management; Protective Security Policy Framework (PSPF) etc.6.
Ability to implement new procedures and processes to improve efficiencies1.Demonstrated ability to engage, influence, and present to executives.2.
A strong commitment to learning, continuous improvement, and a passion for service continuity and DR.3.
Experience with working with governance, risk and compliance systems and tools.4.
A solid grasp of IT governance, cybersecurity, risk, and compliance.Please contact Mel on ************ or Beena on ************ or simply click apply to submit your applicationARIS
•ZINC offers an end-to-end service approach with unique combination of expertise in recruiting, IT consulting and payroll services in the Canberra, Sydney and Brisbane markets.
We champion people first, empowering them to take charge of their own aspirations and professional futures.ARIS
•ZINC encourages diversity and welcomes applications from Indigenous Australians, people from a diverse range of backgrounds, including people living with a disability.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesIT Services and IT Consulting, Technology, Information and Media, and Software DevelopmentReferrals increase your chances of interviewing at ARIS
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