Key Skills and Qualifications
We are seeking a highly organized and detail-oriented individual to fill the position of Rates Administrator. This role requires excellent communication and customer service skills, as well as the ability to work accurately and efficiently in a fast-paced environment.
The successful candidate will have a strong understanding of administrative procedures and policies, and be able to apply this knowledge to ensure seamless day-to-day operations. They will also possess excellent time management and organizational skills, with the ability to prioritize tasks effectively and meet deadlines.
* Candidate Requirements:
* Excellent written and verbal communication skills
* Strong organizational and time management skills
* Able to work accurately and efficiently in a fast-paced environment
Benefits and Advantages
This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development. As a member of our team, you will have access to training and support to help you achieve your career goals.
In addition, you will be part of a dynamic and supportive team that is passionate about delivering exceptional customer service. We pride ourselves on our commitment to excellence and strive to maintain a positive and inclusive work environment.
* Why Work with Us:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Dynamic and supportive team environment
Job Responsibilities
The Rates Administrator will be responsible for providing administrative support for the rates area within the revenue team. This will include assisting with and responding to telephone and written enquiries, processing changes of ownerships and rates statements, and preparing refunds as required.
You will also be responsible for ensuring the accuracy of owner occupier records for elections, downloading and actioning eRates registration reports, and assisting in the review of procedures and processes.
* Key Responsibilities:
* Provide administrative support for the rates area within the revenue team
* Assist with and respond to telephone and written enquiries
* Process changes of ownerships and rates statements
* Prepare refunds as required