Job Description
Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a rapid‐paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer‐oriented Sales & Customer Service Officer to join our Adelaide Airport team on a casual basis.
Key Responsibilities
* Greet and assist customers in renting vehicles based on their preferences and needs
* Process rental agreements accurately and efficiently
* Promote and upsell additional products and services
* Address customer inquiries and concerns promptly and professionally, with a service‐first approach
* Achieve or exceed individual and team sales targets
* Inspect vehicles before and after rental periods, noting any damages
* Maintain knowledge of current promotions, services, and products to assist with sales efforts
* Build strong customer relationships to encourage repeat business and referrals
* Detail and clean vehicles to business quality standards
* Refuel and transport vehicles
Qualifications
* Previous experience in sales, customer service or retail
* Car rental experience is highly desirable
* Excellent communication and interpersonal skills, with a customer‐first mindset
* Confident using computer systems and technology
* Ability to work efficiently in a fast‐paced, high‐pressure environment
* Flexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidays
* Valid Australian driver's license with a clean driving record
* Full working rights in Australia (current and ongoing)
* A positive, proactive and team‐oriented attitude
Benefits
* Competitive hourly rate + casual loading + uncapped incentives
* Boost your income with our performance‐based incentive program
* Ongoing training and career development opportunities
* Global brand opportunities across AU/NZ and beyond
* Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
* Access same‐day pay through our financial wellbeing partner
* Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more)
* 24/7 wellbeing support via EAP and the Calm App
#J-18808-Ljbffr