Full time, fixed term until 30 September 2027 Play a key role in ensuring effective education support, strategic planning, and stakeholder management at the Business School Offering a competitive remuneration package including 17% superannuation About the opportunity The University of Sydney Business School (USBS) is globally recognised among the top 1 percent of business schools, known for excellence in business and management education. With over 11,000 students and strong partnerships across industry, government and civil society, USBS delivers impactful research and sustainable solutions to real-world challenges. We are seeking an experienced Head, Education Services. This position will be responsible for translating support needs into operational services and activities, providing expert strategic advice, optimising service delivery, and championing compliance. The role plays a crucial part in ensuring effective education support delivery, strategic planning, and stakeholder collaboration. Your key responsibilities will be to: oversee the management of education support services, ensuring education and teaching objectives are met monitor education support operations, identify opportunities for efficiency gains and promote collaboration to optimise service delivery identify strategic education support needs, implement improvements to address challenges, and contribute to the development, review, and reform of academic programs. champion compliance, ensuring reporting, legislative and accreditation requirements are met. manage the performance and development of technical staff, including conducting performance reviews, facilitating professional development, and overseeing career management. About you possess postgraduate qualifications in a relevant field or have equivalent training or professional experience has a strong track record of achievement in a comparable position overseeing education support services, ensuring the achievement of education and teaching objectives possessing expertise in staff supervision, training, mentoring, and performance management strong understanding of the policy development process, governance arrangements and administrative decision-making in a University or other tertiary education sector context excellent interpersonal, verbal, and written communication skills with sound negotiating and conflict resolution skills. Sponsorship / work rights for Australia You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Jiang, Recruitment Operations by email to lena.jiang@sydney.edu.au. © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role. Applications Close Friday 09 January 2026 11:59 PM