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Ict support technician

Sydney
Ravenswood School for Girls
Support Technician
Posted: 8 March
Offer description

Overview

Ravenswood School for Girls is a Uniting Church Prep to Year 12 day and boarding school for girls located on Sydney's North Shore. Ravenswood offers both the HSC and the IB Diploma Programme as well as the PYP in the Junior School. It is a school where staff enjoy a range of benefits that foster health and wellbeing, and students achieve outstanding academic success supported by innovative teaching practices that are underpinned by a whole school approach to Positive Education.

Position

We are looking for a positive, energetic, and trustworthy person to join our ICT Team onsite on a temporary full time basis. Reporting to the ICT Operations Manager, the Level 1-2 ICT Support Technician role is part of a responsive, collaborative team that provides high-quality IT support to teachers and students. This role will be responsible for completing Level 1 and Level 2 support tickets and working with other team members in a respectful, professional, and positive manner to ensure high-quality IT support for members of our school community.

Qualifications
* A commitment to upholding the Guiding Principles of the School
* A strong customer-focused approach to IT support and a positive, can-do attitude.
* Working knowledge of Windows 11, Microsoft 365 and Adobe Creative Suite
* Experience using Microsoft InTune for app deployment
* Strong technical and analytical skills
* Commitment to working collegially with all staff and students
* Sound written and verbal communication skills
* Ability to manage a busy workload with accuracy and composure.
* Committed to a culture of continuous growth and knowledge.
Desirable
* Recent experience in a K-12 educational environment
* Experience with managing an MS Defender environment
* Experience managing an InTune environment
How to Apply

Please include a cover letter as the first page of your resume. As a part of the application process, you will be asked to upload your academic transcripts.

Ravenswood School for Girls is dedicated to maintaining a child safe environment and is committed to the safety, welfare and wellbeing of children. Shortlisted applicants will be required to provide the School with their Working With Children Check number.

Applications close: Wednesday 18 March 2026

For more information, please contact Elizabeth Westley, Director of ICT on 02 9498 9898 or by email

Ravenswood is a Uniting Church, Positive Education and IB World School

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