About Us
For over 120 years, Hope Community Services has been supporting Western Australians to build safer, healthier, and more connected lives.
We provide compassionate, person-centred support for people affected by alcohol and other drug use, mental health challenges, justice involvement, family and domestic violence, and youth disengagement.
Our work is grounded in culturally secure practice and strong partnerships with local communities across regional Western Australia.
About the Role
As the PCADS Team Leader, you will provide local leadership and oversight of program delivery in the Pilbara/Kimberley region. Reporting to the Justice and Community Manager, and working within the direction of the Regional Manager, you will guide a multidisciplinary team delivering alcohol and other drug (AOD) and mental health support.
You will lead a team that may include Counsellor Educators, Diversion Officers, and Peer/Lived Experience Workers, ensuring services are delivered safely, effectively, and in line with funding agreements and organisational standards. The role combines team leadership, stakeholder engagement, service delivery, and data oversight, while ensuring high standards of clinical and program practice.
What’s on Offer
* $100,776 base salary + super + $20,000 regional allowance per annum
* Based in Hedland and involves travel within the Pilbara/Kimberley region as required
* Full-time (38 hours per week, Monday–Friday)
* Ongoing training, professional development, and clinical supervision
* Free confidential counselling for staff and their families
* The opportunity to lead and support a multidisciplinary team
* Meaningful work supporting regional and remote communities
* Strong community partnerships and collaborative networks
* A culturally secure, place-based working environment
Key Responsibilities
As the PCADS Team Leader, you will:
Service Delivery
* Deliver high-quality services for people experiencing co-occurring AOD and mental health challenges
* Support prevention initiatives across the Pilbara/Kimberley in collaboration with prevention staff
* Maintain current knowledge of evidence-based AOD interventions, including responses to methamphetamine use
* Hold a small client caseload if required
Team Leadership
* Provide line management, supervision, and performance oversight to Counsellor Educators, Diversion Officers, and Peer Workers
* Foster a supportive, accountable and culturally secure team culture
* Support reflective practice through case reviews, supervision, and professional development
Reporting and Administration
* Maintain accurate client records and data systems
* Oversee monthly KPI reporting and data quality
* Contribute to six-monthly funder reports and program reporting requirements
* Ensure data collection meets organisational and funding requirements
Stakeholder Engagement
* Build and maintain strong relationships with health, justice, employment, and community services
* Represent HOPE within the local service network
* Support community education, outreach and recovery initiatives
Quality, Safety and Improvement
* Ensure compliance with Occupational Safety and Health (OSH) policies
* Participate in quality assurance, audits, and program evaluation
* Monitor risks and support continuous improvement in service delivery
What You’ll Need
Essential
* A tertiary qualification in psychology, management, health, behavioural or social sciences, youth work, mental health nursing, or a related field
* Demonstrated leadership experience
* Experience in the Alcohol and Other Drug and/or Mental Health sector
* Understanding of co-occurring AOD and mental health needs
* Experience in case management and client record systems
* Knowledge of harm reduction, diversion and prevention approaches
* Experience working with mandated clients
* Knowledge of evidence-based interventions addressing methamphetamine use
* Strong communication, administrative and computer skills
* The ability to build effective relationships with clients, staff and stakeholders
* Commitment to culturally secure practice and HOPE’s mission and values
* Understanding of the challenges faced by regional communities
Important
To apply, you must have the right to work in Australia.
Pre-employment requirements include:
* Current C or A class driver’s licence
* Working with Children Check
* National Police Certificate (within 3 months)
Next Steps
Please apply now if you believe you would be a strong fit for this role. Shortlisted applicants will be contacted for an initial discussion and invited to interview.
Hope Community Services is committed to creating a diverse, inclusive, and culturally safe workplace where everyone feels respected and valued.
We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ individuals, and people with lived or living experience. Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.