Customer Experience Specialist
At our organization, we're committed to delivering exceptional customer experiences. Our team members play a vital role in achieving this goal.
About the Role:
We're seeking highly motivated and enthusiastic individuals who share our passion for customer service. As a Customer Experience Specialist, you will be responsible for providing friendly and helpful service to customers, ensuring every interaction is positive and memorable.
Key Responsibilities:
1. Provide exceptional customer service, addressing customer inquiries and concerns in a timely and professional manner.
2. Work collaboratively with colleagues to achieve sales targets and enhance customer satisfaction.
3. Contribute to a positive store environment by maintaining a clean and organized workspace, adhering to safety standards, and promoting a culture of respect and inclusivity.
4. Participate in ongoing training and development opportunities to improve skills and knowledge, staying up-to-date with product information and company policies.
What We Offer:
* A competitive hourly rate and access to exclusive employee discounts at Bunnings and other Wesfarmers brands.
* A supportive and inclusive work environment, where diversity and individuality are celebrated.
* Opportunities for career growth and professional development, helping you reach your full potential.
* A comprehensive rewards program, offering benefits like paid parental leave, annual festive gifts, and travel opportunities.
About Us:
Our organization is a leading retailer of home improvement and lifestyle products in Australia and New Zealand. We operate from a network of stores, trade centers, frame and truss sites, and online, serving project builders, commercial tradespeople, and the housing industry.