Join a dynamic team of data analysts dedicated to delivering exceptional customer experiences.
About the opportunity
We are seeking a skilled Data Analyst to join our Customer Services division. As a key member of our team, you will be responsible for analyzing and interpreting complex data sets to inform business decisions.
Key responsibilities:
* Develop and maintain advanced data models and analytical tools
* Collaborate with cross-functional teams to identify business needs and develop solutions
* Communicate insights and recommendations to stakeholders through clear and concise reports and presentations
Requirements
To be successful in this role, you will need:
* Minimum two years' experience in a similar role within Financial Services
* Strong analytical and problem-solving skills, with the ability to communicate complex ideas simply
* Excellent attention to detail and time management skills
* Proficient in working across multiple technology platforms
* Proven experience in Office 360 products (incl. Power Apps)
Benefits
As an employee of our organization, you can expect:
* Flexible working arrangements
* Paid birthday leave
* Ability to purchase additional leave
* Employee Assistance Program (EAP)
* Training opportunities
* Social events
* Retail discounts with Reward Gateway
Seniority level: Associate
Employment type: Full-time
Job function: Analyst