**Responsibilities:
* Provide exceptional customer service by answering phone calls professionally and directing inquiries to the appropriate department.
* Engage with clients and carers in a welcoming atmosphere, creating a positive impression of our organization.
* Communicate effectively with clients and their families to address inquiries about our services and scheduling.
* Support the HR department with recruitment, including scanning, filing, and emailing documents.
* Serve as a key point of contact for external parties, ensuring effective and professional communication.
* Pursue sales opportunities to contribute to business growth.
* Maintain strong relationships with individuals and organizations outside the company.
* Liaise with office staff across various locations to foster collaboration and positive connections.