Are you a technically sharp problem-solver with a passion for energy innovation? This is your chance to step into a role where your skills make a real-world impact - supporting the systems that are transforming how homes and businesses use power. We're on the lookout for a Technical Support Engineer who understands solar and energy storage systems and is ready to be part of something bigger. From day one, you'll be hands‐on with innovative technology, backed by a team that values your input and invests in your growth.
Location: Melbourne, Victoria
What's in it for you:
* Gain exposure to diverse business areas
* Collaborate closely with senior and seasoned engineers
* Be part of a rapidly expanding company
What you'll do:
* Deliver top‐notch technical support for Energy Storage Systems and Energy Management products.
* Leverage service management software and CRM systems to efficiently manage technical tasks.
* Work hand‐in‐hand with the engineering and product teams to ensure customer feedback drives ongoing product enhancements.
* Stay sharp by participating in regular training sessions focused on new products, updates, and troubleshooting methods.
* Showcase our products and provide customer support at trade shows and training events.
What you'll need:
* Bachelor's degree in Electrical Engineering or a related field
* Experience as an electrical support technician, ideally with solar systems or energy storage devices.
* Solid grasp of residential battery products and installation configurations, along with the related technical support requirements.
* Fluent in English, both written and spoken.
If you're looking to do more than just troubleshoot - if you want to help shape the next generation of energy solutions - we'd love to hear from you.
Apply now and join a company where your work supports a smarter, greener future.
Phone: 0485991211
Email: simon@runtimerec.com
Note: This role is open only to candidates based in Australia with full working rights.
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