About Us
At Henry Schein One, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI‐driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
Our culture at Henry Schein One as an inclusive and forward‐thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals.
How We Work
Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction.
From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user's experience.
Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top‐tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations—we are creating long‐lasting partnerships that drive positive outcomes.
Purpose
The Account Executive is responsible for driving sales growth by acquiring new customers and expanding market share for Henry Schein One. This role involves identifying and engaging potential clients, understanding their business needs, and delivering tailored solutions that enhance practice efficiency and patient care. The Account Executive plays a key role in executing sales strategies and contributing to the overall success of the business.
What You'll Do Sales
* Work with new clients to determine their present and future needs and propose suitable products, services and upgrades to maintain and grow revenue for Henry Schein One.
* Identify and close sales from new clients.
* Identify opportunities for internal sales teams to sell additional services such as training and consultancy to the existing customer base.
* Negotiate pricing with prospective customers.
* Submit relevant orders with required paperwork completed.
Lead Generation & Sales Pipe Management
* Maintain call rates and contact with potential customers. In a territory act as the main interface between the customer and the organisation to ensure an optimal level of sales and service is provided at all times.
* Leverage customer & supplier relationships to promote HSO as a quality supplier of dental practice management systems.
* Identify and gain new business through a sustained program of cold calling, mailing and following up referrals/ leads and keeping abreast of competitor's sales strategies.
* Enter all new leads into the CRM.
* Maintain & manage all prospect contact and ensure every interaction is recorded in the CRM.
* Update value, expected close date & % probability.
Business Insight Seminars, Tradeshows & Other Events
* Understand, participate and present Business Insight Seminars.
* Attend and represent the business at relevant events as required.
Marketing
* Conduct, coordinate and participate in sales promotions, demonstrations, campaigns and events to promote HSO to the wider dental community.
Henry Schein Alliances
* Build strategic relationships with key Henry Schein reps and managers in the Territory.
Market and Competitive Analysis
* Provide competitive reviews of product and sales strategies and identify counter‐measures.
* Understand and advise the company on the developing trends and needs of the market.
Product Knowledge
* Maintain sound product and industry knowledge. Understand how the various functionalities of all HSO products can address various customer needs.
To be an Effective Member of the Henry Schein One Team
* Provide assistance to other team members when requested.
* Attend and participate at team and company meetings.
* Complete all required paperwork.
* Contribute to new ideas and continuous improvement in internal sales processes.
* Contribute to team work output.
Experience
At least 5 years' sales experience within a business‐to‐business environment.
What You'll Bring With You
* At least 5 years' sales experience within a business‐to‐business environment.
Education
* Tertiary education or equivalent work experience.
Specialized Knowledge And Skills
* Achievement of monthly customer targets and team targets set to ensure existing customers continue to use the services.
* Engage with customers to schedule value‐added product configuration.
* Consult with existing customers to drive increased product use.
* Monitor existing customers to ensure customers continue to use relevant products.
* Problem‐solve and continuously challenge the way that we and the practice function.
* Provide thought leadership in the relevant products.
* Engage with SOE management and third parties to help identify opportunities and initiatives for improving sales and customer retention for each product.
* Assist existing relevant product customers with software queries.
* Work Monday – Friday standard business hours, although additional hours (including some out of hours work) may be required.
Diversity at Henry Schein One
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal‐opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We're making a difference every day and you can too.
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