Lead Store Team to Success
We are an Australian retailer that values our people and the positive difference they make in everything we do.
The Role Overview
As a key member of our retail team, you will lead and embed a culture that drives engagement, productivity, and customer satisfaction within your store. You will empower your team to deliver exceptional brand experiences, driving sales growth and customer loyalty.
* Develop and execute strategies to build a high-performing team, focusing on employee development, motivation, and retention.
* Collaborate with cross-functional teams to drive business results, including sales targets, customer service, and operational efficiency.
* Coach and develop your team to deliver outstanding customer experiences, driving brand advocacy and loyalty.
* Identify opportunities to improve store performance, implementing initiatives to enhance customer satisfaction, sales, and employee engagement.
* Work closely with field managers and merchandising partners to drive sales growth, manage inventory, and optimize store operations.
* Maintain accurate records of store performance, providing regular updates to management on sales, customer satisfaction, and employee engagement metrics.