Creating Moments That Matter with Fragrance
At dusk-group, we bring warmth and style to homes across the country through our candles and home fragrances.
About Us
We have over 140 stores across Australia and New Zealand, with plans to grow further. Our focus is on providing an unforgettable customer experience in-store.
The Role of Cluster Manager
You will work with and oversee multiple locations as a Cluster Manager, ensuring exceptional customer experiences in store. Your passion for customers and teams will be key to your success.
* Work with and oversee multiple locations as a Cluster Manager
* Make customers and their experience in store your priority
* Lead and inspire your teams, consistently role modeling and coaching high performance aligned with our company values
* Achieve sales and KPI targets across your cluster stores
* Manage rosters according to store trading patterns
* Maintain exceptional Visual Merchandising and store presentation standards
* Effectively manage stock and prevent loss
* Ensure a safe environment for team members and customers
To Be Successful
You will need:
* Previous leadership experience in a retail environment
* A passion for delivering excellent customer experiences
* A can-do attitude and ability to inspire, motivate, and develop a high-performing team
* Excellent planning, time management, and organisational skills
* Excellent communication skills, both verbally and written
* Ability to define clear goals and objectives for successful outcomes
* Australian driver's license and own car
Dusk-group Offers
We offer:
* Competitive salary, car allowance, and opportunity to earn a monthly bonus
* Generous staff discounts on our products
* Ongoing training and development opportunities
* A supportive and collaborative work environment
* The chance to be part of a growing and innovative company