Job no:
Work type: Permanent / Part time
Location: Joondalup
- Position based at Myer Joondalup
Overview
As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you’ll represent Lancôme’s commitment to elegance, empowerment, and cutting-edge beauty solutions.
Responsibilities
- Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
- Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme’s luxury service standards
- Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences
- Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
- Manage daily counter operations, including rostering, reporting, and performance reviews
- Maintain stock levels, inventory accuracy, and ensure effective product replenishment
- Ensure the counter is visually merchandised and maintained to reflect Lancôme’s premium image
- Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
- Foster a supportive, skilled, and high-performance team culture
- Represent Lancôme’s brand values, elegance, innovation, and empowerment in every client and team interaction
Benefits
- Work for a Global Luxury Brand – Be part of one of the world’s most prestigious and innovative beauty houses
- Ongoing Training & Development – Access expert-led skincare education, treatment training, and career development programs
- Generous Product Allowances & Staff Discounts – Experience Lancôme’s iconic skincare, makeup, and fragrance at exclusive team rates
- Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self-expression
- Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
- Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations
Requirements & Compliance
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opportunity Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers. Any candidates submitted in an unsolicited manner will be considered a direct candidate application to Myer and no fee will be payable.
Application Details
Applications close: 12 Oct 2025 W. Australia Standard Time
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📌 Lancôme Counter Manager
🏢 Myer
📍 City of Joondalup