Join to apply for the
Quality Assurance Officer
role at
The Magnum Ice Cream Company
.
The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of ****. We're on a mission to create the ultimate snacking company – a place where growth, innovation, a founder and ownership mindset, and performance are cultivated and rewarded.
About The Magnum Ice Cream Company
With 19,000 expert ice cream colleagues and iconic brands such as Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest ice-cream company. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity before the end of ****.
Job Purpose
As a
Quality Assurance Officer
, you will provide quality incident support and response in a clear and timely manner, ensuring any potential breaches to standards or non-conformant trends are effectively managed or escalated. You will work with internal teams and manage cross-functional stakeholders on incident management, maintain quality-loss data collection systems, investigation register, cost-of-quality related holds and rework, participate in investigations and root-cause analyses for deviations, and assist in improvement projects currently running at Minto.
Key Responsibilities
Monitor all critical and quality-control points within the production lines for all products being manufactured
Support day-to-day laboratory testing of finished goods, semi-finished goods and starting materials
Support environmental and water testing, conduct microbiological sampling and monitoring plan
Support maintenance of testing lab consumables
Monitor the concentration of disinfectants used on site
Conduct and organise the calibration and validation of lab equipment (balance, autoclave, FOSS equipment, etc.)
Participate in GMP inspections and internal audits
Participate in traceability exercises as required
Investigate consumer complaints by liaising with cross-functional teams and ensure respective action plans are in place
Review and update documents and support factory validations
Release and hold finished goods
Coordinate sample collection and rework activities from the warehouse
Experience & Qualifications
WHAT YOU NEED TO SUCCEED
Technical Skills
Laboratory testing (finished goods, semi-finished goods, raw materials)
Microbiological sampling and environmental monitoring
Calibration and validation of lab equipment (balances, autoclaves, FOSS equipment)
GMP compliance and internal audit participation
HACCP knowledge and application
Proficiency in MS Office (Excel, Word, PowerPoint)
Soft Skills
Time management and prioritisation
Clear written and verbal communication
Stakeholder management and teamwork
Investigative and analytical skills for complaints and deviations
Education
Tertiary qualification in Food Science, Microbiology, or related scientific discipline
Experience
QA/QC experience in food manufacturing or pharmaceutical industry
Prior exposure to HACCP systems (highly regarded)
Experience with GMP inspections and audits
Other Requirements
Current driver's licence
Full-time availability (5 days per week)
Personal Attributes & Skills
Highly motivated and proactive in managing quality processes
Detail-oriented with strong attention to compliance and standards
Independent worker who can take initiative without constant supervision
Adaptable to fast-paced and ever-changing environments
Strong communicator for cross-functional collaboration
Problem solver with analytical thinking for root-cause investigations
Resilient under pressure, able to meet deadlines and manage incidents effectively
What You Can Expect
A unique mix of global scale & start-up spirit – €8.3 bn powerhouse with an agile, entrepreneurial mindset
Career without limits – 42 markets, international opportunities, and fast-tracked growth
A performance-driven culture – freedom to act, disrupt and grow – your success is measured by impact
A company that celebrates joy, innovation, and purpose – we create extraordinary careers, just like our ice-cream creates extraordinary moments
Additional Information
As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of ****. This role will transfer to the new Ice Cream company.
Equal Opportunity Employer
Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law. We will not discriminate on the basis of disability.
How to Apply
To apply, please submit your CV and a motivation letter online. Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date for an update on the status of your application.
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